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Booking policy

Booking Policy

The hotel administration accepts booking requests via post, telephone, electronic means or in any other manner. The booking is considered ‘guaranteed’ when a guest has made a prepayment for one-night stay by the means stated below.

The one-night stay prepayment can be done as follows:

1) Providing your credit card data to us (we accept credit cards Amex, Visa, Mastercard, Maestro, JCB, CUP, HCT). In this case we will charge the price of 1 night.

2) Making the bank transfer (25%, for the big groups or big periods the prepayment is to be discussed).

3) Book from the hotel website (by pressing the button BOOK NOW). In this case we will charge the price for 1 night.

You can also pay for your stay at the hotel reception without prior booking, subject to room availability.

Hotel check-in is subject to full advance payment, if the total period of stay is 7 nights or less. In case the client intends to stay longer than 7 nights, advance payment should be made for 7-night stay and the balance can be paid later.

Booking Cancellation or Amendment

If the booking is cancelled or changed:

  • 7 days or more before the date of arrival, no fee will be charged
  • 3 to 7 days before the date of arrival, 100 percent of the first night will be charged
  • less than 3 days before the date of arrival, or in case of no-show, 100 percent of the first two nights will be charged

The booking is maintained until midnight of the check-in date. Please inform us in case of late check-in.

Our Awards

Pata Award 2016
TridAdvisor Award 2016
Booking.com Award of Excellence 2015
Agoda Golden Circle Award 2015

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